Privacy Policy

Last updated: 2/21/2025

At Synctually, we value and prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Shopify app. By using Synctually, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process certain information to provide and improve our services. This may include:

  • Details about your Shopify store and account, such as store domain and authentication information.
  • Data related to the usage of our app, such as product creation progress and relevant configurations.
  • General account details provided during authentication or app usage.

2. How We Use Your Information

We use the collected information to:

  • Authenticate your Shopify store and manage app sessions securely.
  • Enable and enhance product creation workflows and app functionalities.
  • Communicate important updates and notifications about the app.
  • Ensure compliance with Shopify's terms and policies.

3. Data Retention

We retain your data as follows:

  • Session-related information is stored securely and removed when no longer needed or upon your request.
  • Operational data is retained for troubleshooting and improvement purposes and deleted when unnecessary.
  • Shop-related information is stored while you use the app and removed upon app uninstallation or request.

4. Data Sharing

We do not sell or share your data with third parties, except:

  • To Shopify for integration and authentication purposes.
  • When required by law or legal processes.
  • With trusted service providers assisting with app operations under strict confidentiality agreements.

5. Data Security

We implement industry-standard measures to protect your information, including:

  • Encrypted data transmission and secure storage.
  • Access controls and regular security updates.
  • Ongoing monitoring of our security practices.

6. Your Rights

You have the right to:

  • Access and review your information stored within Synctually.
  • Request data correction or deletion.
  • Uninstall the app to stop data collection.
  • Contact us with privacy-related concerns.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through Shopify notifications or app updates. Please review this page periodically to stay informed of updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thank you for trusting Synctually. Your privacy is our priority.